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Service Manager – Wiri


Do you have a broad range of skills and love being able to utilise them all? This role is one that will keep you on your toes, with plenty of challenges and rewards. 

Ross’s Plumbing are looking for someone with the ‘X Factor’ - an energetic Service Manager who will add value and continue the success and reputation of the business! Based in Wiri, we are a well established, family business with a dedicated team providing outstanding plumbing, gas and drainage services.

About the role

You will be responsible for the overall management of operations to ensure end to end quality customer service and the effective operational running of the business. This would include…

  • Effective leadership of the team

  • Allocating jobs and tasks 

  • Management of SmartTrade

  • Project coordination and end to end job management 

  • Workshop and stock management

  • Overseeing Health & Safety practices and procedures

  • Ensuring jobs are completed to our high quality and service standards

About you

To be successful, you will…

  • Love to be busy and challenged

  • Be able to juggle multiple tasks at once – most of them urgent

  • Be highly organised, but able to adapt when priorities change

  • Have a great work ethic and can-do attitude

  • Be a fantastic communicator with strong leaderships skills

  • Be able to follow processes, and appreciate how they fit into the bigger picture

  • Be detail orientated and maintain accurate records 

  • Have a positive outlook and be able to remain calm when the pressure is on

  • Love what you do, and be keen to make a contribution to our awesome, fun, tight knit team

 This is a great opportunity to join a team that offers a rewarding, friendly and energetic working environment. If this sounds like you, apply online now! For more information, give our HR Partner a call, 09 299 2525. 

Aimee Lander