Key Account Manager – Community Pharmacy - Melbourne

Melbourne | Hybrid | Consumer Health & FMCG

Ready to take ownership of key customer relationships and make your mark with some of Australia’s most recognised consumer health brands?

MBA Brands is one of Australasia’s leading health and beauty sales, marketing and distribution businesses. For almost 40 years, we’ve partnered with leading brands across OTC consumer health, beauty and baby, building strong retailer relationships and reaching more than 8,000 pharmacy and grocery stores across Australia and New Zealand.

Our portfolio includes trusted brands such as Nicabate, Breathe Right and Dimetapp, and with continued growth and new brands joining the business, we’re looking for a Key Account Manager – Community Pharmacy to join our team.

Why you’ll love this role

Community Pharmacy is a key part of MBA Brands’ growth plans, and this role puts you right at the centre of it.

Working closely with an experienced National Sales Manager – Pharmacy, you’ll own a portfolio of Community Pharmacy customers and banner groups, building genuine partnerships and turning commercial strategy into results.

You’ll have the autonomy to own your accounts, influence how things are done and make a visible impact as the business continues to grow.

What’s in it for you?

  • True hybrid flexibility – 2 days in a shared co-working space and 3 days from home

  • Work with trusted, high-equity consumer health brands

  • Genuine coaching and development from an experienced National Sales Manager

  • Real ownership and autonomy across your customer portfolio

  • Opportunity to grow your commercial and account management capability

  • Career development as MBA Brands continues to grow its portfolio

  • Competitive salary package, reviewed in line with performance and the market

  • Join a close-knit, collaborative and fast-moving team

What you’ll be doing

You’ll become the day-to-day face of MBA Brands for your customers, with responsibility for:

  • Owning and growing relationships with Community Pharmacy customers and banner groups

  • Developing and delivering Joint Business Plans

  • Driving sales, distribution, ranging and profitability across your accounts

  • Leading range reviews, customer proposals and negotiations

  • Negotiating trading terms, promotional programmes and new product listings

  • Managing promotional plans and trade investment

  • Supporting new product launches from proposal through to in-store execution

  • Using data and insights to identify opportunities and build compelling customer stories

  • Forecasting account performance and supporting supply and demand planning

  • Working closely with Sales, Marketing, Finance, Supply Chain and field teams to deliver strong execution

  • Representing MBA Brands at customer meetings, trade shows, conferences and buying events

Regular intra and interstate travel will be part of the role.

What we’re looking for

You may already be a Key Account Manager, or perhaps you’re a National Account Assistant or experienced FMCG sales professional ready to step up and take ownership of your own accounts.

You’ll ideally bring:

  • FMCG experience, ideally within Pharmacy, consumer health or a related channel

  • Customer-facing experience and strong relationship-building skills

  • Commercial acumen and confidence negotiating with customers

  • Strong analytical capability and confidence working with data

  • Advanced Excel skills

  • Excellent organisation and attention to detail

  • The ability to manage multiple priorities in a fast-paced environment

  • A proactive, collaborative and self-sufficient approach

Experience with IQVIA, Circana, Unify or Quantium would be an advantage.

Sound like your next move? We’d love to hear from you. Apply now.

For a confidential chat about the opportunity, contact People Passion on +64 9 299 2525.

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People Passion