Sales Support – Auckland
We're looking for a capable, detail-focused Sales Support professional to underpin CNS's commercial performance by enabling the sales team with high-quality documentation, accurate quoting, and clean financial and CRM data.
This is a part-time role with real impact, sitting at the intersection of Sales, Finance, Operations, and Procurement.
Why join CNS?
A part-time role with genuine responsibility and visibility
Competitive salary and Health Insurance for you and your family
Exposure to sales operations, commercial enablement, and solution delivery
Strong internal partnerships across Sales, Finance, Operations, and Procurement
Supportive, people focused work culture
Hybrid working with flexibility
Growing business with clear processes and room to improve how things are done
Ongoing training, development and career progression opportunities
About the role
This role underpins CNS's commercial performance by enabling the sales team with accurate, timely, and well-structured quotes, Statements of Work, and supporting documentation.
You'll work closely with Sales and Account Managers to ensure client requirements are clearly captured, pricing and scope are accurate, and handovers to Accounts and Operations are clean. You'll also own key sales process data, dashboards, SOPs, and contribute to continuous improvement across systems and workflows.
What you'll be doing
Prepare accurate quotes and Statements of Work, ensuring pricing, discounts, scope, and lead times are correct
Work closely with Sales, Account Managers, and Operations to capture client requirements and service estimates
Convert quotes to orders and ensure clean handovers to Accounts for invoicing and processing
Maintain accurate CRM opportunity data, quote templates, pricing logic, and compliance documentation
Support purchasing and invoicing accuracy by maintaining clear records for Accounts Payable
Own weekly dashboards, including quote turnaround and pipeline hygiene, and drive data quality improvements
Standardise and improve sales process SOPs, systems, and workflows, and provide cover for Procurement when required
What you'll bring
2–3 years' experience in IT sales support, sales operations, procurement, or a similar commercial support role
Degree or Diploma in Business, Supply Chain, Commerce, or equivalent practical experience
Strong understanding of Microsoft licensing and confidence with other vendor licensing models
Experience preparing quotes, Statements of Work, and supporting sales documentation
Solid Excel and Word skills, with comfort using Power BI and AI-enabled tools such as Copilot an advantage
Strong commercial acumen, including pricing accuracy and margin awareness
Clear written and verbal communication with a customer-first mindset
Ability to manage competing priorities with accuracy, ownership, and follow-through
Eligibility to work in New Zealand
Ways of working
Part-time role, 20 hours per week, based in Auckland
Hybrid working, typically 2–3 days in the office, with some flexibility
Minimal travel, with occasional client meetings
Tools & systems you'll use
Accelo, Microsoft 365 (Teams, SharePoint, OneDrive), Excel, Power BI, Copilot, and distributor portals.
How to Apply
If you're someone who enjoys supporting sales outcomes, improving processes, and being trusted to get the detail right, we'd love to hear from you. Apply now or contact the team at People Passion on 0800 HR FOR U for a confidential chat.