Studio Facilitator – New Plymouth
Opening March 2026
Where community, movement and good vibes meet.
Love people? Love fitness? Love being the friendly face that makes someone's day better the moment they walk through the door? This might be your place.
What can we offer you?
Flexible hours, ideally 32-40 hours per week, however, room to shape this around the right person
Free membership!
Comprehensive online training and ongoing support
The chance to help launch and shape a brand new studio and community from day one
A positive, values led environment where personality, care and initiative genuinely matter
About @pilates 24/7: https://atpilates.studio/location/new-plymouth/
@pilates 24/7 was created to make Reformer Pilates more accessible, affordable and flexible for real people and real lives.
We have broken down the traditional barriers that can make Pilates feel intimidating or exclusive. You do not need to be an expert or come from a fitness background to feel welcome here, either as a member or as part of our team.
As the first and only dedicated 24/7 Pilates franchise, @pilates operates a smart hybrid model, combining high quality, instructor led digital classes with genuine in studio support from qualified instructors. This is Pilates on your schedule, without losing the human connection.
About the role:
We are looking for a Studio Facilitator who brings warmth, energy and confidence to everything they do. You will be at the heart of the studio, connecting with members, supporting their workouts, and keeping the space running smoothly.
This role requires strong independence and initiative. At times, you will be the sole team member on site, so you need to be comfortable making decisions, noticing what needs doing, and taking action.
No two days look the same, but you will be:
Welcoming members and creating a genuinely friendly, inclusive studio vibe
Supporting members with classes, tech (iPads, apps, headphones) and general studio flow
Running new member inductions that are relaxed, informative and engaging
Confidently chatting about memberships and packages and helping people find the right fit
Processing memberships, bookings and sales using studio systems
Supporting merchandise sales and keeping everything tidy and accurate
Helping keep the studio looking amazing - cleaning, reformer care, mirrors, bathrooms, the lot
Assisting with social media content when needed (yes, reels included)
Being across classes and technique, and supporting safe movement on the floor – we will train you on this aspect!
Shifts will typically be 7-11am in the mornings and 3-7pm in the evenings, Monday to Friday. We can be somewhat flexible for the right candidate!
Who we are looking for
You do not need to be a Pilates instructor, but you do need to love people and feel comfortable in a fitness environment.
You are:
Warm, approachable and genuinely people focused
Confident with sales in an authentic, non pushy way
Organised, reliable and able to juggle front of house and admin
A natural community builder who makes people feel welcome and remembered
Observant, thoughtful and quick to act when something needs attention
Values led, emotionally intelligent and able to read people well
Comfortable working independently and backing your judgement
Experience in fitness, retail, hospitality, reception or other people focused roles is a great fit, but attitude and culture alignment matter most.
Sound like you?
If you love connecting with people, enjoy being part of a fitness community, and want a role where your contribution genuinely matters, we would love to hear from you.
Apply now with your CV and a short cover letter telling us why this role feels right for you.
For any burning questions, contact our Recruitment Partner, Georgia, on 0800 HR FOR U.
#SCR-georgia-carr