Senior Systems Engineer - Auckland
Shape the Future of IT for Leading NZ Businesses
Are you a driven Senior Systems Engineer ready to make your mark in a dynamic, fast-growing Managed Service Provider (MSP) environment? Join our small team and take the lead on transformative projects that empower a diverse portfolio of clients to thrive in today's digital landscape.
About CNS
At CNS, we are more than just an IT solutions provider, we're a team dedicated to delivering innovative, secure, and scalable technology solutions that empower businesses. The CNS Way is built on integrity, purpose, and capability.
Why Join Us?
Impact: Play a pivotal role in designing, implementing, and optimising IT systems that drive real business outcomes.
Leadership: Lead high-visibility projects from concept to delivery, influencing technology strategy and client success.
Growth: Work alongside industry experts, mentor junior engineers, and expand your expertise across cutting-edge technologies.
Innovation: Tackle complex challenges in cloud, security, and infrastructure, with the autonomy to shape solutions.
What You'll Do
Lead Projects: Deliver end-to-end solutions in cloud migrations, infrastructure upgrades, security enhancements, and network redesigns.
Architect Solutions: Design and deploy tailored server, storage, and network systems for SMB clients.
Drive Excellence: Provide advanced troubleshooting and proactive maintenance across Windows, Linux, and cloud environments.
Champion Cloud: Deploy, manage, and optimise Microsoft 365, Azure, and other cloud platforms.
Secure & Comply: Implement robust security, backup, and disaster recovery strategies to meet compliance standards.
Be a Trusted Advisor: Build lasting client relationships, offering technical guidance and strategic roadmaps.
Mentor & Elevate: Support and develop junior engineers, serving as the go-to expert for complex challenges.
Operational Senior for Escalations: Act as the operational senior for escalations, taking ownership of Priority 1 (P1) incidents and ensuring rapid, effective resolution of critical issues.
Team Player During Peak Loads: Be available to handle lower-tier tickets and support the team with day-to-day issues during periods of high workload, helping to maintain service levels and team balance.
Document & Improve: Maintain clear, comprehensive documentation for systems and processes.
What You Bring
5+ years in a senior systems engineering role, ideally within an MSP or IT services environment.
Proven track record leading and delivering technical projects, including scoping and managing chargeable work.
Deep expertise in:
Windows Server (AD, DNS, DHCP, Group Policy)
Microsoft 365 & Azure administration
Virtualisation (VMware, Hyper-V)
Networking (firewalls, switches, routing, VPNs)
Backup and disaster recovery
Security hardening and compliance frameworks
Outstanding problem-solving, communication, and client-facing skills.
Ability to thrive independently and juggle multiple priorities in a fast-paced setting.
Experience handling escalations and critical incidents, with a calm, decisive approach under pressure.
Willingness to assist with lower-tier support tickets to help balance team workload when needed.
Bonus Points For
Microsoft certifications (e.g., MS-102, AZ-104, SC-300, or equivalent)
VMware or Cisco certifications
Sophos AV and firewall certifications
Experience with Linux, PowerShell scripting, or automation tools
Sound like you?
If you're someone looking to make a significant impact in a senior technical position, then we would love to hear from you. Apply now or give the team at People Passion a call on 0800 HR FOR U if you have any questions.